If your website visitors leave without engaging or your support team can’t respond 24/7, an AI chatbot can fill the gap. Tidio helps you build smart, automated chatbots that answer questions instantly, capture leads, and hand off human-level conversations when needed. This guide walks you through creating a no-code AI support + lead-generation bot using Tidio and integrating it into your website safely.
🧩 What You’ll Learn
- How to build a chatbot that answers support & sales questions automatically 🤖
- How to detect visitor intent (sales vs support) 🎯
- How to store captured leads in CRM or sheets ✅
- How to integrate chatbot without security risk 🔐
- How AiGanak Hub can support setup and optimization 💼
🪜 Step 1: Create Your Tidio Account
- Visit Tidio and sign up for a free account ✍️
- Select your purpose:
- Customer Support
- Lead Generation
- Hybrid (Recommended ✅)
- Inside the dashboard, navigate to Chatbots → Templates
💡 Tip: Start with “AI Customer Support Bot” or “Lead Gen Bot”
🧩 Step 2: Customize Bot Logic
You will see trigger options like:
Message Triggered when
- Visitor views pricing page → Ask intent 💰
- Visitor stays 30 sec → Offer help 🧭
Create two paths:
IF visitor clicks “Talk to sales” → Ask email & schedule 📩📆
ELSE → Answer from knowledge base 💬
Save workflow ✅
✍️ Step 3: Train Your Knowledge Base
Feed the bot answers for:
- What your company does 🧪
- Tool integration queries 🔗
- Pricing & service scope 💼
💡 Pro Tip: Keep responses under 60–80 words for chatbot conciseness ⚡
🔁 Step 4: Add Lead Capture
Inside a conversation node:
- Add visitor email or phone field 📩☎️
- Enable Save Lead → Google Sheet / CRM integration
- Store fields:
- Name, company, requirement, budget category 💼
⚙️ Step 5: Install Secure Embed
- Go to Settings → Install on Site
- Copy official embed code ❗ (Do NOT rebuild or host bot UI manually)
- Paste into Webflow Custom Code Footer 🔗✅
🎯 Outcome
- 24/7 AI support + lead capture live 🚀
- Visitors get instant responses 💬
- Leads stored automatically without backend code 🧾✅
💬 Pro Tips
- Update chatbot flow weekly for better accuracy 🔁
- Monitor chats for missing intents 👀
- Build new nodes for your top use-cases ⚡
🚀 How We Can Help
✅ Build full chatbot automation for support + sales
✅ Connect captured leads to your CRM or hub
✅ Improve answer paths based on real chats
✅ Add advanced AI condition logic
👉 Get Started — from $99/month
