💡 Overview
Customer support is often the largest bottleneck for scaling businesses. This guide shows you how to implement Intercom Fin, a breakthrough AI bot that uses RAG (Retrieval-Augmented Generation) to answer questions based only on your verified content. This ensures zero hallucinations and instant resolution for your customers.

⚙️ Step 1: Centralizing Knowledge

1. Connect your help center (Zendesk, Notion, or Intercom Articles).
2. Fin will ingest your data to build a secure private knowledge model.

🎯 Step 2: Setting Resolution Guardrails

Define 'Human Handoff' triggers. If Fin detects frustration or a high-value billing query, it automatically routes the chat to your elite support team in real-time.

🛡️ Step 3: Enterprise-Grade Safety

Unlike public LLMs, Fin only answers based on your docs. It won't hallucinate or discuss competitors, making it compliant for US/EU regulated industries.

🚀 How We Can Help

Our $499 Implementation Covers:
✅ Knowledge Base Audit & Optimization.
✅ Custom Bot Flow Design.
✅ 30-day resolution rate monitoring.